Barrier1 Provides on board Network Analyzers to Identify and Trouble Shoot Root Cause
Network Trouble Shooting with Barrier1 Brings Fast and Accurate Results
When it comes to maintaining performance and speed in today’s networks, visibility to both the inside of your network and the carrier is crucial. All play a role in delivering quality service. Each party must provide honest troubleshooting and share the results. Telco’s and ISP’s must be up front with their customers.
Barrier1 has included network sniffers for that reason. Barrier1 customers, with the help Barrier1 tech support, can find the root cause, Thus eliminating the finger pointing. This speeds up the discovery process and is what the customer is really asking for. After all, they just want to find the problem and then fix it.
Over the years, Barrier1 has identified issues that were originally thought to be the firewall but in fact turnout to be the upstream ISP or Telco. Barrier1 has identified such issues as bad DSL modems, faulty switches, faulty interfaces on the T-1 muxes, Telco or ISP routing issues, and even hijacked IP address from an ISP. In all of these cases without the help of on board network sniffers, finding root cause would have taken days and would have added to the frustration levels.
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